XEN Connect Case Study
SaaS platform for Connect application
Visit the XEN Connect website
Sydney Australia, March 12th, 2010
XEN Connect, an innovative supplier of business application services today announced a strategic partnership with leading IT Services provider CeTech to offer a range of Software as a Service (SaaS) offerings to assist small and medium businesses, associations and enterprises with flexible, subscription based solutions delivered in the “cloud”.
XEN’s Connect platform offers a comprehensive catalogue of more than a thousand business services which can be utilised in the form of fully integrated business applications or individual function specific application services. This unique architecture offers a flexible, secure and cost effective alternative for organisations seeking greater agility and responsiveness to changing business system demands.
XEN Connect and CeTech
XEN understands that the Connect application delivered via a SaaS service will carry businesses critical information. In order to ensure that services meet the necessary requirements for availability, security and quality, XEN has partnered with CeTech - one of Australia’s most qualified enterprise hosting companies. Leading high end businesses and organisations trust CeTech to manage data processing infrastructure both on and off-premises.
XEN’s choice of a hosting partner was critical. The move to embrace broad stakeholder connectivity through use of the internet brings a requirement for suitable and robust infrastructure to ensure end users receive a reliable and well performed service and in this respect the CeTech managed platform is ideal.
The Connect hosted platform can be accessed through any internet connection without any additional computer hardware or software. CeTech expertise ensures that subscription levels can be managed to suit the demand with no up-front investment or costly on-going maintenance and administration services required.
The XEN environment is hosted in the CeTech tier 1 datacenter, leveraging high end infrastructure and software platforms. All key elements of delivering a successful cloud based service are inherent in the robust CeTech platform, including accessing the Connect application from anywhere, on any internet enabled device.
Backend embedded components critical to the delivery included datacenter load balancing and replication ,monitoring and reporting, real time alerting, and leading security and perimeter defence.
Provisioning, Access and Maintenance
Subscribers to the Connect platform experience a simple, consistent and secure interaction model regardless of the context of the service. While the interaction remains consistent, the look and feel of each interaction is highly configurable to suit different usage profiles.
Service Catalogue
Core Services
All Connect services utilise a small number of ‘core’ services – every subscription includes access to these core services which provide support for security, integrity and communication protocols.
Business Areas
Service catalogues are available for a number of business areas. Subscriptions may include a whole business area or any combination of services across business areas.
The profiles of XEN’s customers reflect this flexibility:
As an end to end, integrated enterprise application platform
A medium sized specialty medical and hardware supply wholesaler uses X-En Connect to manage all aspects of sourcing and importing products, inventory, finance and sales from a diverse product catalogue to an international market.
Australia’s largest professional ICT association has adopted X-En Connect as a single, integrated platform to provide sophisticated services to support their members with membership, events, marketing , professional development, skills assessment and accreditation management. Services are accessible to members through the association web site, internal intranet, member self-service portals, and integrated messaging channels.
As a flexible, service based extension to existing applications
A major medical products company has deployed Connect services via hand-held devices for field-force inventory control. Connect services assist with material requirements planning and synchronise field inventory and replenishment orders with the company’s back-office ERP platform.
As a specialised application supporting unique business requirements
A leading finance professional organisation has selected Connect’s skills assessment and accreditation services to support the specialised assessment process which are used to consider the suitability of applicants from around the world. After qualifying processes are completed, candidate details are passed to the organisation’s CRM platform.
In each case, the Connect platform is able to provide a simple, cost effective, business application utility which requires minimal set-up time for direct, web based, end-user access or automated system to system integration.
